Support
Need help, found a bug, or have a feature idea? You're talking directly to the developer. Real replies, usually within a couple of days.
When emailing, please include
- Which app you're using
- Your iOS version (Settings → General → About → Software Version)
- Your device model (e.g. iPhone 14)
- What you were trying to do, and what happened instead
Screenshots help a lot.
Frequently asked
Shakelist
When is Shakelist launching?
It's in active development. Email support@koirala.studio with subject "Notify me: Shakelist" to hear about the launch.
Will Shakelist work without internet?
Yes. Like every app from this studio, it runs entirely on your device. No accounts, no cloud sync, no data leaves your phone.
General
Do your apps collect any data about me?
No. Apps from Koirala Studio are designed to be offline-first. They don't collect personal data, don't include analytics SDKs, and don't phone home. See the privacy policy for the full picture.
How do I cancel a subscription?
Subscriptions are managed through the App Store. On your iPhone: Settings → tap your name at the top → Subscriptions → tap the app → Cancel Subscription. Apple handles all subscription management; the studio cannot cancel on your behalf.
How do I get a refund?
Refunds are issued by Apple, not by the studio. Visit reportaproblem.apple.com, sign in, find the purchase, and request a refund. Apple decides on a case-by-case basis.
I have a feature idea.
Send it. Indie apps live or die by what users actually want. Email it through, mention which app, and it'll get read.